Privacy Policy

Depending on how you interact with the website, we may collect personal information such as:

• •Name
• •Email address
• •Billing and transaction information
• •Order and purchase information
• •Information you voluntarily provide when contacting us
• •Device, browser, and technical information
• •IP address
• •Website usage and interaction data

Payment information is processed through our ecommerce and payment service providers. We do not directly store complete payment card details.

We may collect information:

• •Directly from you when you make a purchase, contact us, or provide information through the website
• •Automatically through cookies, pixels, and similar technologies
• •Through Shopify and other service providers used to operate the website, process purchases, deliver digital products, analyze website performance, and support advertising activities

We may use personal information to:

• •Process and manage purchases
• •Provide access to digital products and materials
• •Send order and access information
• •Provide customer support
• •Respond to questions and requests
• •Operate, maintain, and improve the website
• •Understand website performance and usage
• •Maintain website and transaction security
• •Prevent fraud or misuse
• •Measure advertising performance
• •Conduct marketing activities where permitted by applicable law
• •Comply with legal and regulatory obligations

Our ecommerce and checkout services are supported by Shopify.

When you make a purchase, Shopify and applicable payment providers may collect and process information necessary to complete the transaction, prevent fraud, manage your order, and provide related ecommerce services.

These providers process information according to their own privacy practices and applicable data protection laws.

When you purchase a digital product, your contact and order information may be used to provide access to the purchased materials, send delivery or access instructions, and provide customer support related to your purchase.

We may use cookies and similar technologies to operate the website, remember preferences, understand how visitors interact with the website, measure performance, and support analytics and advertising activities.

Where required by applicable law, non-essential cookies and similar technologies are used based on your consent.

You may be able to manage certain cookie preferences through the website’s cookie controls or your browser settings.

We may use analytics and advertising services to understand website performance and measure the effectiveness of our advertising.

Where implemented, technologies provided by advertising platforms such as Meta may be used to measure interactions with our website and advertising campaigns.

The information collected through these technologies may include device information, browser information, IP address, website interactions, and information about visits or purchases.

The use of these technologies is subject to applicable privacy laws and consent requirements.

We may share or make personal information available to service providers when reasonably necessary to operate our website and business.

These may include providers supporting:

• •Ecommerce and checkout
• •Payment processing
• •Digital product delivery
• •Website hosting and infrastructure
• •Email communications
• •Customer support
• •Analytics
• •Advertising and advertising measurement
• •Security and fraud prevention

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except where permitted or required by law.

Where permitted by law, and where any required consent has been obtained, we may send marketing or informational communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the communication or by contacting us.

Transactional communications relating to purchases, access, security, or customer service may still be sent when necessary.

Because we use international service providers, personal information may be processed in countries other than the country in which you live.

Where required by applicable law, appropriate safeguards are used for international transfers of personal information.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These may include the right to:

• •Request access to personal information
• •Request correction of inaccurate information
• •Request deletion of personal information
• •Request restriction of certain processing
• •Object to certain processing
• •Request data portability where applicable
• •Withdraw consent where processing is based on consent
• •Opt out of certain targeted advertising, sale, or sharing activities where applicable

These rights vary by jurisdiction and are subject to applicable legal exceptions.

To submit a privacy request, contact us at info@ilariadr.com.

We may need to verify your identity before completing certain requests.

If you are located in the European Economic Area or another jurisdiction where the General Data Protection Regulation (GDPR) applies, personal information will be processed according to an appropriate legal basis, which may include:

• •Your consent
• •Performance of a contract
• •Compliance with legal obligations
• •Our legitimate interests where permitted by law

Where applicable, you may also have the right to lodge a complaint with the competent data protection authority.

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state and the applicability of those laws, these may include rights relating to access, correction, deletion, portability, and certain uses of personal information for targeted advertising, sale, or sharing.

We will process valid privacy requests in accordance with applicable law.

This website and its digital products are intended for adults and are not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

The website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements.

When changes are made, the “Last updated” date at the top of this page will be revised.

For questions about this Privacy Policy or requests relating to your personal information, please contact:

Dr. Ilaria Dugaro
Email: info@ilariadr.com